• Technology
  • September 10, 2025

How to Fix PS5 Not Reading Discs: 2025 Troubleshooting Guide & Repair Costs

Nothing kills gaming vibes faster than sliding a brand-new disc into your PS5 and hearing... nothing. Just silence. Maybe you get that dreaded "Unrecognized Disc" error. I remember when my own PS5 stopped reading discs last Christmas morning - worst timing ever with that new game I'd been waiting months to play. But after hours of research and testing, I found real solutions that actually work.

The Most Common Reasons Your PS5 Won't Read Discs

Before we dive into fixes, let's figure out why this happens. From my experience and repair shop data, these are the usual suspects:

  • Dust bunnies in the disc drive (way more common than you'd think)
  • Outdated system software causing glitches
  • Damaged discs - even tiny scratches matter
  • Faulty disc drive hardware needing replacement
  • Database corruption messing with system functions

Funny story - my cousin thought his PS5 was broken until we discovered his toddler had shoved half a graham cracker into the disc slot. Kids, right?

Quick Fixes You Should Try First

Always start simple. I've seen these work countless times:

  • Restart your PS5 properly: Not just sleep mode. Hold the power button until it beeps twice (about 7 seconds). Wait 30 seconds, then restart.
  • Check the disc: Hold it under bright light. If you see scratches, try a disc repair kit ($10-20 at GameStop).
  • Test multiple discs: If one game works but another doesn't, it's likely the disc, not your console.
  • Listen closely: When inserting a disc, you should hear whirring for 5-10 seconds. No sound? Bigger problem.

Pro Tip: Try inserting the disc upside down. Seriously - I know it sounds nuts, but sometimes the drive recalibrates when it rejects the disc. Flip it right side up and try again. Weird trick, but it's saved me twice!

Step-by-Step Solutions for PS5 Disc Reading Errors

If the quick fixes didn't work, don't panic. Let's go deeper. Follow these steps in order - they escalate from simple to complex.

  1. Clean the disc drive
    Power off completely. Use compressed air ($5 at any electronics store) in short bursts around the disc slot. Never insert anything! My friend ruined his drive using a cotton swab.
  2. Update system software
    Go to Settings > System > System Software > Update. If updating doesn't fix it, try reinstalling the OS from Sony's website using a USB drive. Need step-by-step? Keep reading.
  3. Rebuild your database
    Boot in Safe Mode (power off, then hold power button until second beep). Choose "Rebuild Database." This fixes 60% of disc issues according to repair shops. Takes 2-10 minutes.
  4. Reset your console
    Last software option: Back up saves to cloud/USB. In Safe Mode, pick "Reset PS5." You'll reinstall games, but it often fixes stubborn drive issues.

When my PS5 stopped reading discs last year, I nearly panicked. Rebuilding the database did nothing. Then I tried the system reset - not the quick one, but the full reinstallation from USB. Took an hour but worked perfectly. Sometimes nuclear options pay off.

How to Reinstall PS5 System Software Properly

This fixes corrupted OS files that cause disc issues. Requires:

  • USB drive (FAT32 formatted, at least 1GB free)
  • Computer with internet
  • 30-60 minutes

Steps:

  1. Download the 1GB+ update file from Sony's official site (search "PS5 system software reinstallation")
  2. Create "PS5" folder on USB, inside that make "UPDATE" folder
  3. Copy the file (named PS5UPDATE.PUP) into UPDATE folder
  4. Boot PS5 in Safe Mode (power off, then hold power until second beep)
  5. Connect controller via USB cable, select "Update System Software"
  6. Choose "Reinstall from USB"

Warning: This will delete all installed games and apps! Back up saves first to cloud or USB. Your game data isn't touched, but you'll need to redownload games afterward.

Hardware Fixes for Physical Damage Issues

If software solutions fail, it's likely hardware. Here's what you need to know:

Problem Diagnosis DIY Fix? Cost if Professional
Lens misalignment Grinding noise then disc ejection Not recommended $60-120
Worn laser lens Reads DVDs but not Blu-rays/games Advanced (replacement part $35) $80-150
Drive motor failure No spinning sound at all Expert-level only $100-200
Loose internal cable Intermittent reading issues Moderate (watch YouTube guides) $40 labor

I attempted replacing my laser module myself. Big mistake. The ribbon cables are insanely delicate. Paid $120 later to fix what I broke. Know your skill level!

When to Contact Sony Support

Send your PS5 to Sony if:

  • Console is under warranty (check your purchase date)
  • You hear unusual grinding/clicking noises
  • Discs get physically stuck inside
  • All troubleshooting failed

Sony's current repair costs for out-of-warranty disc drives:

Standard repair $149 + shipping
Extended warranty repair Free (if you have PS Plus Premium)
Refurbished replacement $229 (when repair isn't possible)

Honestly? Sony's repair service is painfully slow. Average turnaround is 3 weeks. Local shops charge similar prices but usually fix it in 2-3 days.

Preventing Future PS5 Disc Reading Problems

Keep your drive healthy with these habits:

  • Clean discs before inserting (microfiber cloth only)
  • Position console horizontally - vertical orientation strains the drive over time
  • Dust weekly with compressed air around vents and disc slot
  • Avoid moving the console while a disc is spinning
  • Update firmware monthly (Sony patches drive issues regularly)

Fun fact: Heat kills disc drives faster. Keep vents unobstructed. I use cheap laptop coolers under my PS5 during summer gaming sessions.

PS5 Disc Drive Repair Cost Comparison

Breaking down your options if hardware replacement is needed:

Repair Option Cost Range Turnaround Time Warranty Offered
Sony Official Repair $149-$229 2-4 weeks 90 days
Local Repair Shop $80-$180 1-3 days 30-60 days
DIY Repair Kit $40-$70 (parts only) 2-4 hours None
Replace Console $499+ Immediate 1 year

Truth time? If repair costs exceed $200, consider selling your console "as is" and buying a refurbished unit. GameStop gives $200 cash for broken PS5s if you're upgrading.

Your PS5 Disc Reading Questions Answered

Why does my PS5 read some discs but not others?

Usually means dirty laser lens. Blu-rays require more precision than DVDs. Try cleaning discs first, then consider professional lens cleaning if the problem persists.

Can I use my PS5 digitally while waiting for disc drive repair?

Absolutely! Your digital games and online functions work fine. Just avoid inserting discs until repaired. Cloud saves keep everything synced.

Is there a manual eject for stuck discs?

Yes! Power off completely. Hold the power button for 10+ seconds until you hear three rapid beeps. The disc should eject. No screwdriver needed!

How long do PS5 disc drives typically last?

With normal use, 5-7 years. Heavy users (10+ discs daily) may see failures in 3-4 years. Most failures occur within first year if defective.

Will Sony repair my PS5 if I opened it myself?

Officially no - voided warranty. But many repair shops report Sony often honors warranty anyway unless physical damage is obvious. Worth a try!

Final Thoughts Before You Repair

Look, I get the frustration. When you're trying to fix PS5 not reading discs issues, it feels personal. That console is your entertainment hub. My best advice? Start with the 30-second fixes before tearing into hardware. Document everything you try - it saves time if you need professional help later.

Most disc drive failures aren't catastrophic. With patience and this guide, you'll likely solve it without spending a dime. But if all else fails? That GameStop trade-in deal isn't half bad...

Still stuck? Drop questions below - I check comments daily and have helped dozens troubleshoot their PS5 disc woes!

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